There are two basic ways to enter a swimming pool. The first involves testing the water, cautiously inching your body into the pool as you slowly descend the steps or the ladder. It’s all about deliberateness and the hope that this “safe” approach will allow you to avoid any unpleasantness. The second, of course, is to [...]
Posts Tagged ‘NetFlix’
Plunge
Posted in Innovation, Leadership, tagged Gilt Groupe, Groupon, NetFlix on May 10, 2011 | Leave a Comment »
Wrong Turn at Lung Fish: Critical Decisions in Strategic Evolution
Posted in Customer Growth Strategy, Customer Insight, Customer-centric, tagged Blockbuster, Circuit City, NetFlix, RedBox, Sears, Walmart on July 16, 2010 | 1 Comment »
Twenty years ago the brilliant Chicago-based Steppenwolf Theater Company debuted Garry Marshall and Lowell Ganz’ play Wrong Turn at Lung Fish. This farcical piece is an inquiry into the often harmful peculiarities of human behavior. In a pivotal scene, one of the characters wonders whether mankind may have made a profound wrong turn along the [...]